Thank you for your interest in joining our team! As Hope House continues to grow, our employment needs will be posted on this page. Click the job titles below to read more about each position before completing the application.

PART-TIME COMMUNITY STORE ASSOCIATE

Position Title: Community Store Associate
Reports To: Community Store Manager and Director of Operations
Classification: 20-25 hours a week / part-time
Days: Monday, Tuesday, Thursday, Friday and some Saturdays
Hours: 2:00 pm - 7:00 pm

Essential Duties and Responsibilities:

Store Expectations
Responsibilities include but not limited to:

• Accepting donations as they come from donors
• Building and foster relationships with donors that encourage future and ongoing partnerships with Hope House
• Sorting donations and moving merchandise to the floor as quickly as possible
• Cleaning and maintaining sorting room and sales floor. Including but not limited to:
  • Vacuuming, taking trash out, cleaning bathrooms, dusting, etc.
• Able to operate and manage a Point of Sale System

Volunteer and Staff Expectations
Responsibilities include but not limited to:

• Working with Hope House leadership to coordinate and lead volunteers and volunteer groups 
• Build and foster relationships with volunteers that encourage future and ongoing partnerships with Hope House
• Manage groups of volunteers to achieve predetermined goals and expectations
• Able to work with a diverse group of people and energize those around you

Customer Interaction
Responsibilities include but not limited to:

• Greet customers
• Offer assistance
• Build relationships with shoppers
• Promote store sales, Jobs for Life, Faith & Finances, and other Hope House programs

Other Responsibilities
Including but not limited to:

• Must have a positive attitude with high energy
• Willingness to serve the community of West End Bowling Green
• Other duties as assigned based by organizational needs and executive leadership requests

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additionally, applicants must:

• Be a believer in the Lord, Jesus Christ, and an active member in good standing in a local church.
• Be in agreement with the Statement of Faith of Hope House Ministries, Inc.
• Have the ability to assess problems and quickly provide solutions to remedy problems.
• Have the ability to relate to people and convey the mission and vision of Hope House to the community at large and individuals who may visit Hope House.
• Have the ability to manage resources provided to Hope House in a way that is honorable to the Lord and the person or organization that provided it.

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Language Skills: Efficiently respond to questions from partners, staff, and members of the community; communicate effectively in both written and oral form; and, effectively present information to staff, public group, and/or board of directors.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions; exhibit independent judgment in the development, implementation and evaluation of plans, procedures and policies.

Computer Ability: Ability to work easily with a computer and other software packages as necessary for the operation of Hope House.

Full-time Program Living for Women Director

Position Title: Program Living Director for Women
Reports To: Executive Director
Classification: Full Time, Exempt

Position Summary:
This position serves as the supervisor over all support staff, program aide/s, volunteers, and residents in Program Living for Women. Implement and oversee all day to day operations and programming. 

Primary Job Functions and Responsibilities Consist Of The Following, But Not Limited To:

• Supervise all parts of Program Living for Women day to day operations, programming and staff
• Oversee and develop the day-to-day activities/programming for female residents
• Oversee, manage and report to the Executive Director the use of all financial funds for the department. 
• Prepare and submit weekly and monthly reports to the Executive Director detailing the progress and status of resident life, program needs, program strengths and weaknesses, and maintenance needs for Program Living for Women facilities.
• Create and maintain a culture of compassion and accountability for residents' struggles of addiction.
• Foster and maintain healthy relationships with community service providers, South Central KY court systems, volunteers, and other supporting entities to Program Living for Women.
• Implement and oversee the written rules and regulations for female residents.
• Develop and maintain a consequence-to-offense policy.
• Oversee resident consequences up to and including removal from Program Living for Women and reporting to judicial authorities.
• Research, develop, and execute new policy and procedure changes to optimize service delivery in all aspects of programming.
• Implement and oversee efficient program practices including medication distribution, safety and security, chore monitoring, and residents’ unaccounted time.
• Protect the Hope House brand by representing the agency through positive communication and professionalism at all times.
• Implement and oversee training for local church, civic, business groups and volunteers who will be serving Program Living for Women residents before and after programming
• Participate in continuing education/training opportunities when possible, seeking to remain committed to lifelong learning and advancement in the fields of Evangelism, Discipleship, Program Development, Addiction Care, and Case Management.

Job Requirements:

• Demonstrated commitment to the mission and vision of Hope House, including the Hope House Philosophy of Ministry and Statement of Faith
• Commitment to maintaining high integrity, character, and transparency 
• Strong time management and administrative skills. 
• Ability to multi-task schedules and responsibilities.
• Leadership qualities that create a calm and structured work and living environment. 

Demonstrated Ability To:

• Compassionately care and walk with those struggling with life controlling addictions.
• Rightly handle the Word of God, have the ability to lovingly call those held in addiction to repent and rest in Christ for freedom from their bondage.
• Analyze complex problems and develop effective solutions.
• Effectively organize complex tasks and execute plans to completion.
• Maintain relationships with community groups and other public and private agencies.
• Speak effectively and provide clear and concise written reports
• Organize; including but not limited to, planning, administration, and financial management, and computer skills 
• Perform well as a team member, taking direction, and managing assigned tasks effectively and efficiently.
• Effectively and efficiently delegate tasks and create good workflow amongst peers.

Education Qualifications:

• Bachelor’s Degree from an accredited institution
• Seminary Degree, ACBC Certification and/or social work degree
• Relevant work experience with individuals in a ministry environment or related field including case management, instructional care, program and/or project development.
• Management and/or Supervisor experience in community based outreach, addiction, recovery and/or homeless outreach. 

Language Skills:

• Ability to write reports, and volunteer and business correspondence
• Ability to read, analyze, and interpret various publications
• Ability to articulate the goals of Program Living for Women curriculum, processes, and purposes.
• Ability to effectively present information and respond to questions from large groups including prospective donors, congregations, and local government leaders

Computer Skills:

• Ability to work easily with Google Drive, MS Office, Pages, Spreadsheets, Charity Tracker, and any other software packages as necessary for the operation of Hope House Program Living for Women.
• Ability to manage and organize resident and program files effectively and efficiently
• Ability to effectively use email, text, fax and voicemail in a time sensitive manner

Physical Demands:  

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, sit, use hands and fingers, and reach with hands and arms. Must be able to climb stairs.
• The employee frequently lifts and/or moves up to 15-25 pounds. Specific vision abilities required to do this job include close vision and the ability to adjust focus.

Qualification Requirements:

• A mature believer in the Lord Jesus Christ, who is an active member in good standing with a gospel centered church that is in agreement to Hope House statement of faith
• Must be in agreement with the Statement of Faith of Hope House Ministries, Inc
• Ability to assess problems and quickly provide solutions to remedy problems.
• Ability to relate and convey the mission and vision of Hope House to the community at large and individuals who may visit Hope House
• Ability to manage resources provided to Hope House in a way that is honorable to the Lord and the person/s or organization that provided it.

Please enter all requested information before submitting the employment application below. Incomplete applications may not be considered for an interview.